服務條款

Terms of Service
Welcome to retromasterhk. By accessing or using this website, you agree to be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using this website.

1. Service Overview and Eligibility
Our services include the sale of furniture, logistics delivery, and professional installation. Please note that our services do not include the removal or disposal of old furniture.
Users of this website must be of legal age as stipulated by local laws.
We reserve the right to refuse service to anyone at any time for any reason.
2. Accounts and Orders
You are obligated to provide accurate, truthful, and complete personal information to facilitate smooth transactions.
We reserve the right to cancel orders if the information provided is incorrect or if we suspect any fraudulent activity.
A purchase agreement is legally binding once your order has been confirmed and payment has been processed.
3. Logistics and Installation Services
Logistics Delivery: We strive to ensure timely delivery. However, delivery schedules may be affected by weather, traffic, or other force majeure events.
Installation Services: Professional installation will be performed in accordance with manufacturer guidelines. If installation cannot be completed due to site conditions (e.g., inadequate space or walls unsuitable for mounting), the installation fee is non-refundable.
Service Scope: Our services are strictly limited to the delivery and installation of new furniture. We do not provide furniture removal, disposal, or clearance services.
4. Product Information and Pricing
Product descriptions and images are for reference only. Actual product appearance may vary due to production batches or monitor color settings.
We reserve the right to correct any pricing or inventory errors on the website and cancel any orders placed based on such incorrect information.
5. Disclaimer and Limitation of Liability
The services on this website are provided on an "as-is" and "as-available" basis. We do not guarantee that our services will be error-free or uninterrupted.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website.
6. Governing Law
These terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising from these terms shall be submitted to the courts of Hong Kong.
7. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will become effective immediately upon being posted on the website.
8. Contact Us
If you have any questions regarding these Terms of Service, please contact us via:

Email: emma@retromasterdeco.com
Business Address: Unit 506 5/F, Eastcore Building, No. 398 Kwun Tong Road, Kowloon, HK  

服務條款

歡迎來到 retromasterhk。透過存取或使用本網站,即表示您同意受以下條款與條件之約束。如果您不同意這些條款,請勿使用本網站。

1. 服務概述與資格

  • 我們的服務包括家具銷售、物流配送及專業安裝。請注意,我們的服務 不包含 舊家具的拆除或清運。

  • 本網站的使用者必須符合當地法律規定之法定年齡。

  • 我們保留隨時以任何理由拒絕向任何人提供服務的權利。

2. 帳戶與訂單

  • 您有義務提供準確、真實且完整的個人資訊,以利交易順利進行。

  • 若您提供的資訊不正確或我們懷疑有任何欺詐行為,我們保留取消訂單的權利。

  • 一旦您的訂單經確認且完成付款,買賣合約即具法律約束力。

3. 物流與安裝服務

  • 物流配送:我們致力於確保準時送達。然而,配送時間可能會受天氣、交通或其他不可抗力因素影響。

  • 安裝服務:專業安裝將依照製造商指南進行。若因現場環境因素(例如:空間不足或牆體不適合安裝)導致無法完成安裝,安裝費用恕不退還。

  • 服務範圍:我們的服務嚴格限制於新家具的配送與安裝。我們不提供家具拆除、清運或清理服務。

4. 產品資訊與價格

  • 產品說明及圖片僅供參考。實際產品外觀可能會因生產批次或螢幕色彩設定而有所差異。

  • 我們保留修正網站上任何價格或庫存錯誤的權利,並有權取消基於此類錯誤資訊所下的訂單。

5. 免責聲明與責任限制

  • 本網站服務係按「現狀」及「可用」基礎提供。我們不保證服務內容無錯誤或不中斷。

  • 在法律允許的最大範圍內,對於因使用本網站而引起的任何間接、附帶或衍生性損害,我們概不負責。

6. 準據法

  • 本條款受香港特別行政區法律管轄並依其解釋。任何因本條款引起的爭議,均應提交至香港法院裁決。

7. 條款變更

  • 我們保留隨時更新或修改本服務條款的權利。變更內容將於網站發布後立即生效。

8. 聯繫我們

若您對本服務條款有任何疑問,請透過以下方式聯繫我們:

  • 電子郵件:emma@retromasterdeco.com

  • 營業地址:Unit 506 5/F, Eastcore Building, No. 398 Kwun Tong Road, Kowloon, HK